Shipping policy

Shipping Policy 

Last Updated: 03/12/2025

Processing Time:

Orders are processed within 2-3 business days (excluding weekends and holidays) .

Shipping Destinations:

We currently ship to all areas within Australia.

Shipping Methods and Costs:

l AuPost Standard Shipping (7-9 business days): $11.15

l AuPost Express Shipping (3-5 business days):$14.65

Delivery times are estimates and are not guaranteed. They do not include the order processing time. We are not responsible for carrier delays once the package has been shipped.

Order Tracking:

You will receive a shipping confirmation email with a tracking number once your order has been shipped.

Shipping Issues:

If you encounter any issues with your shipment, please contact us at ethostouch1@gmail.com within 30 days of the shipping date.